CUSTOMER CARE
At CARRA Hosiery, customer satisfaction is our highest priority.
This section provides answers to the most frequently asked questions on terms of sale and our services.
CONTACT US
Have questions or concerns? We’re always ready to help!
Send us an email to info@carrahosiery.com.
Our customer service team will review and respond to your email as quickly as possible.
For press inquiries email press@carrahosiery.com
RETURNS
Due to the style of our legwear, all sales are final. Please be sure to choose the correct size and style before finalizing order.
FAQs
How to order
You may place your orders anytime online 24/7 on our website www.carrahosiery.com.
What size should I order?
Please refer to our size chart to help determine which size is best for you. Still unsure, size up!
What are your payment options?
We accept PayPal, Visa, MasterCard, Discover, and American Express. All transactions are encrypted for your safety. We do not accept personal checks, money orders, direct bank transfers or multiple
forms of payment.
Sales Tax
Sales tax will be charged when applicable.
How do I track my order?
You can track your order by visiting www.usps.com
Enter your tracking number in the search field (Please be advised: a tracking number is only sent to your email address once we have prepared your package for shipment and delivery). Please allow 24-36 hours for your tracking information to be updated on the www.usps.com site from the time you receive your tracking information email from our team.
Shipping information
Most orders ship within 2-4 business days from the date of purchase. In rare cases, this processing time may be extended due to items that are out of stock. Please be aware that orders shipped to an address other than the verified billing address may require an extra processing time for security checks. At this time, we only ship within the United States and select international locations via the United States Postal Service.